This is a very strange problem.An app cannot completely switch your Phone off and then prevent it to restart.
Few things to try:-
- Check the free space available on your device.
- Moving the installed App to Sdcard or vica-versa.
- Clear App cache and data from App Settings(Note that it will wipe out App preferences and data).
Let us know if that helps.
Hi Akash - thanks for the response.
I thought it would have been extreme to kill the phone and, after a lot of testing, I have just discovered that the standard camera can also do the same. So apologies for blaming LR Mobile - it just happened more quickly.
Unfortunately I do not know how to diagnose the cause of the problem when it is clearly deeper within the system. I thought it might be space but the device has 4GB internal storage free and 33GB of the microSD card free.
I think the Phone software is causing this issue.
Take a Full backup of your Phone and consider resetting it.