Unable to convert doc to pdf

[stevel38679038]

just started Monday.  I've been converting doc to PDF the same way for years.  Now getting error message.   Any advice?

[Adorobat · Accepted solution]

Hi stevel38679038,

Try to convert doc by accessing cloud.acrobat.com , visit this link: https://cloud.acrobat.com/  , select Create PDF>select Files to Convert to PDF>Choose Files from My Computer>select the document>and then click on Download to save the file on your computer.

Could you please let me know how you are converting doc to pdf - via Adobe Reader or cloud.acrobat.com