5 Replies Latest reply on Oct 5, 2016 2:18 PM by elainecc

    New update causes black screen crash macbook

    popmatikco

      I've just installed the latest update to Experience Design and now every time I launch the application I get a black screen of death crash.

       

      I'm using a Macbook Pro Retina 2013 model.

       

      I uninstalled the app and reinstalled a fresh version but still the problem persists.

       

      Anyone else experiencing this issue and is there a work around? I have client work to do today!

       

      Thanks in advance