I have just purchased a Canon 5D Mark IV but the camera raw version on my PC (version 7) does not read the files. I went to help and updates and it sys this is the current version. I then went into the Adobe site and downloaded Camera Raw 9.1.1 installer but it did not update on photoshop. Any ideas how I instll this version of camera raw? Any assistance would be much appreciated
CS6 is now about 4 years old, and may simply not be compatible with the latest RAW plugin
I don't do RAW, so I don't which is the latest version that IS compatible with CS6
Camera Raw 9.7 is needed to have support for the raw files from that camera model. And camera raw 9.7 is not compatible with Photoshop CS6. If you are planning on staying with that version of Photoshop then your least expensive option would be to download DNG converter 9.7 and create DNG copies of your raw images that will open in Camera Raw 9.1.1. What happened that lead you to believe that Camera Raw 9.1.1 didn't install? If you go to Help->about plug-ins and choose Camera Raw, what version is indicated?