1 Reply Latest reply on Oct 6, 2016 4:14 PM by D.A.R

    Lightroom Mobile for iPhone - Collections not downloading in background

    Markosmo Level 1

      Hi,

       

      iOS automatically locks out in iphone every 1-5 mins as part of security.  Downloading a collection does not seem to work in background mode, either when the pjone locks itself or when another app taking presence of the screen.  I have checked the list of  Background Refresh Apps and Lightroom is not listed in it and so confirmed the support team via chat. 

       

      Assuming the above is true this means that feature is rendered useless for any practical use (download of collections of more than 20 photos). I was wondering wether anyone has encountered any workaround until background refresh gets added to the app?

       

      Thanks,

      Marcos