1 Reply Latest reply on Oct 7, 2016 4:53 AM by Beverley Gray

    I bought by mistake a 499.99 dollars photo, how do i undo this!?

    tvomrz

      Hi,

      I use StockAdobe at work, i log in with the work account and i'm used to buy images at 0.99 dollars, i believe they have a year plan. I've bought by accident 2 premium pictures of 499.99 dollar each! and i mean by accident because if i had noticed the price i wouldn't have buy those, i bought 20 pictures at once and they went without me realizing it, they slip up my eyes since i'm used to the '99' number.

       

      So now i'm really worried and i would like to know when is this charge is going to reflect on my boss's account and what can i do to undo this licenses that i bought by accident. The photos haven't been used. Please help me!

       

      Thank you