1 Reply Latest reply on Oct 10, 2016 8:02 AM by Suppameen

    Problem opening library book on ereader.

    Suppameen

      Hi!

      I've just borrowed a book from my library and can open it without any problems on my desktop ADE. But when I copied to my e-reader (Kobo Glo) and try to open it there, an error message shows up saying I am not authorized to open the file, even though both my e-reader and my laptop are authorized with the same Adobe Account. I have been able to read borrowed books before, without any problems. I have tried the usual solutions: updates all programs to their newest versions, un- and re-authorized both laptop and e-reader, to no avail.

      Thank you in advance for your help,

      Elisabetd