8 Replies Latest reply on Oct 7, 2016 11:37 AM by Peru Bob

    Elements 13 only shows funky credit window when loading mpg video

    achammar Level 1

      I used Elements 13 to edit a HD .mts file and saved it as .mpg  Now if I load that same mpg file into Elements it just shows a strange credit window for the entire video. Elements has done this ever since I bought it a long time ago so I just thought what a pos and didn't use it. I want to try using it again but it just won't work. I've tried everything I can think of including rendering the video and check for updates.. Anyone know why I can't see my video when I load it or add it to my timeline? Thank you all!

      I've attached am image.  That's the only thing that displays for the entire video.

       

      Thanks again!

      Capture.JPG