4 Replies Latest reply on Oct 19, 2016 9:12 AM by AnneMarie Concepcion

    Missing Fonts required for CC applications

    MichelleDiamond Level 1

      Hi all,


      I have a problem , I opened a file from a strange designer and selected replace fonts as it "was" my original file that had simply been translated.


      Something went totally crazy.


      I have totally reinstalled El Capitan, I have unabled all fonts that were not system fonts. .. Long story short.


      ALL my apps went into trial mode. I uninstalled and reinstalled CC desktop app.


      All the Adobe apps - Lightroom, Indesign, illustrator, Animate, etc.. are asking for fonts that are not available such as Jp4 and Adobe Clean.. I cant find these fonts anywhere.


      I then uninstalled my most used apps, photoshop, illustrator, Indesign, Lightroom and reinstalled hoping the fonts would come with them. NOTHING


      I need help please. My next attempt would be to run Adobe Cleaner but to move all my apps and plugins and so forth is going to take so much time.


      Please please assist 


      Thanks in advance.