4 Replies Latest reply on Oct 11, 2016 12:05 PM by rvl

    Canvas document clipped on iPad Pro when first loaded

    rvl Level 1

      My client is reporting a problem with Animate Canvas document.  Does anyone else see this problem - and is there a fix?

       

       

      iPad Pro:

      The very first time the page displays, the image is cut off on the sides. This is true if the page opens either in landscape or portrait mode. (See screenshots)  However, if you rotate the device and then back again, it corrects itself. In other words, if you're in landscape, then go to portrait, then back to landscape, the image will then be sized correctly. Same is true for portrait mode.