0 Replies Latest reply on Oct 10, 2016 9:59 PM by stib_at_work

    Aerender: Unable to obtain a license.

    stib_at_work Level 1

      I'm having this problem repeatedly when I try to use multiple instances of AErender.exe: I will be able to start a number of instances, and it will all work fine, but then something will snap and thereafter every time I try to start a new instance I see this: After effects error: Unable to obtain a license. Please run the full application to correct the problem or get a more detailed message.

      2016-10-11 15_44_01-Adobe After Effects CC 2015 - C__Users_sdixon_Creative Cloud Files_Work_children.png

      As you can see I'm logged into CC, and After Effects is running, as well as several other instances of aerender.

       

      The workaround is that I have to quit AE and then re-start it, which then brings up the CC sign-in dialog. It's really annoying to have to do this all the time. Just another symptom of the incredibly brittle nature of the CC sign-in system.

       

      This is windows 7 Pro, 64 bit, latest CC version: 2015.3