3 Replies Latest reply on Oct 11, 2016 4:38 AM by robbmthomson

    CS6 crash and reinstall

    robbmthomson

      My CS6 in a Mac El Capitan crashed with a message to uninstall and reinstall. So I uninstalled the system, and tried to reinstall.

       

      I still have my install disk and serial number, but the reinstall failed with the message that the serial number was not valid. This system is several years old (am not sure how old).

       

      Can anyone help? Adobe support refuses to talk.

       

      Robb Thomson