1 Reply Latest reply on Oct 11, 2016 2:18 PM by Preran

    Error #3123 Run_Phase_1_Converter

    LeariWavan

      Hey Guys,

      I'm trying to load a Muse File on a Windows 10 machine and the file is saved on a NAS Drive.  I get the following Error:

      Adobe Muse CC has encountered an error and will now exit.  Please report the last few actions you took leading up to this error to the Adobe Muse CC Team.

      Failed executing task 'RUN_PHASE_1_CONVERTER':Error #3123 Database disk images is malformed.  It then closes Muse after clicking OK.

      I was making a responsive type website and the last few actions were just text editing and saving and export to html.  Any help would be appreciated thanks