We tried to replicate the issue on our end without any success.
Could you please share the exact steps of the workflow you do when you experience this issue.
Please let us know the dot version of Adobe application and OS you are working on.
It will be helpful if you can share any screenshot for the same.
Are you experiencing this issue with some particular documents?
I was so frustrated yesterday that I removed all adobe products off my computer and reinstalled. The new update solved my problem. I am now on version 15.020.20039
I am sad to say, that it is once again not working. Anytime I open more
than one PDF at a time I am still unable to move pages between them or use
the drawing, commenting, call out tools. These are normal PDF documents w/o
security saved from our tax program. This makes no sense...
On Wed, Oct 12, 2016 at 3:48 PM, Meenakshi Negi <firstname.lastname@example.org>
Could you please share the exact steps you do when you experience this issue, so we can replicate this issue on our end.
Also let us know the OS installed on your system.
This is on a Windows 10 Pro system. The steps taken when this occurs is
1) PDF 1 is opened for editing - full use of Adobe tools such as box
drawing tool, call out, etc.
2) PDF 2 is opened for editing - full use of Adobe tools such as box
drawing tool, call out, etc.in PDF 2, BUT can no longer edit PDF 1 using
Adobe tools or cannot move around pages,etc.
4) have to close all PDFs and reopen only the one I want to edit. As you
can see why this is really killing productivity.....
This is the same across all computers in our office that are running the
same Adobe DC Pro on Windows 10. The sourcing of the PDFs or where they are
saved does not seem to make any difference.
On Fri, Oct 14, 2016 at 12:37 PM, meenakshin83966505 <
1 person found this helpful
Sorry for the late response.
We tried to replicate the issue with the steps you mentioned above. It worked perfectly on our end.
Can you share those files with us so we can check them on our end. Please check your inbox as I have shared an email address on the private message where you can send files.