2 Replies Latest reply: Feb 26, 2009 5:42 PM by jsebastian_herrera RSS

    Adobe Air Installation fails

    Eldavide
      Hi,

      After 2 months i have enough of it. I posted my problem at Twitter a couple of times but without results.

      When i try to install .air app like twhirl/tweetdeck i always get an error (in dutch). click here to view the error

      My adobe air install log:
      quote:

      Performing runtime install
      UI SWF load is complete
      UI initialized
      starting user confirmation
      Installation type: new
      starting elevated install
      subinstaller: starting install
      subinstaller: Scheduling runtime installation operations
      subinstaller: uninstall scheduled for 1.0.5, 1.0.4
      subinstaller: Installed Product GUID: is same:false
      subinstaller: Beginning runtime installation
      subinstaller: Beginning install
      subinstaller: Installing c:\users\eldavide\appdata\local\temp\airf69f.tmp\setup.msi
      subinstaller: Execution complete; beginning commit phase
      subinstaller: Commit complete
      subinstaller: install complete
      subinstaller: begin quitting
      Elevated install completed
      begin quitting



      I hope someone is out there with an answer.

      Thanks,
      Eldavide
        • 1. Re: Adobe Air Installation fails
          jsebastian_herrera

          Did the 1.5.1 air runtime release help you in any way ?

          I´m having the same problem it seems. I use OS X (10.5.6), but the log messages are the same. I can't install nor uninstall the AIR runtime, and *some* of my air apps (generally the smaller ones) work fine, while the biger ones (e.g, Tour de Flex or Media Player) just hang eternally with no message nor anything.

          The only way I actually can un-install AIR Runtimes is by going to the terminal and running as root. If not, i get an "Adobe\ AIR\ Uninstaller.app/Contents/MacOS/Adobe\ AIR\ Installer -uninstall
          Uninstalling Adobe AIR (all versions)
          failed (consult log)"

          As root:
          "sudo Adobe\ AIR\ Uninstaller.app/Contents/MacOS/Adobe\ AIR\ Installer -uninstall
          Password:
          Uninstalling Adobe AIR (all versions)
          done"

          But if i try to download & install Air Runtime 1.5.1 , it hangs with no message (except an Adobe black empty dialog). It gets "semi" installed, because then i can use some of my Adobe Apps. But i can't download any .AIR app anymore. It just starts the AIR Application Installer and hangs for ever.

          sebastian
          saludos
          • 2. Re: Adobe Air Installation fails
            jsebastian_herrera Community Member

            i left out the interesting meat ;)
            (which boils down to: errorID=2038)

            .airinstall.log

            UI SWF load is complete
            starting uninstall
            Beginning install
            Copying /Library/Frameworks/Adobe AIR.framework to /private/var/folders/rU/rUJ3M5ehHDKr1N0tsz68VE+++TM/Tempo
            raryItems/FlashTmp0/file1
            Deleting /Library/Frameworks/Adobe AIR.framework
            Error occurred; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2
            text="Error #2038" errorID=2038]
            Deleting /private/var/folders/rU/rUJ3M5ehHDKr1N0tsz68VE+++TM/TemporaryItems/FlashTmp0/file1
            Rollback due to error complete
            error during install: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #
            2038" errorID=2038]
            runtime install entering error state: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase
            =2 text="Error #2038" errorID=2038]
            begin quitting
            pc-253-220-45-190:~ yanko$ more .airinstall.log
            UI SWF load is complete
            starting uninstall
            Beginning install
            Copying /Library/Frameworks/Adobe AIR.framework to /private/var/folders/rU/rUJ3M5ehHDKr1N0tsz68VE+++TM/TemporaryItems/FlashTmp0/file1
            Deleting /Library/Frameworks/Adobe AIR.framework
            Error occurred; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
            Deleting /private/var/folders/rU/rUJ3M5ehHDKr1N0tsz68VE+++TM/TemporaryItems/FlashTmp0/file1
            Rollback due to error complete
            error during install: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
            runtime install entering error state: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
            begin quitting