1 Reply Latest reply on Oct 15, 2016 7:17 AM by Sandeep Singh

    Premiere Elements 15 choppy playback in Windows 10.

    mitchellr78695359

      I recently purchased a new Laptop and am now having trouble getting video in my timeline to playback smoothly.

       

      My old Laptop, a Core i7-4600u with Windows 8 will play 4k 100mbps video just fine.

       

      My new laptop, a core i7-6500u with Windows 10 will not playback the same video smoothly.

       

      I have hardware acceleration checked, but it doesn't seem to make a difference.  Any Ideas?  The 4k video plays perfectly fine in Windows Media Player with only ~3% CPU usage.