3 Replies Latest reply on Oct 15, 2016 1:39 PM by paull15257577

    I have a corrupted lightroom catalog and need help to repair it?

    paull15257577

                                                                                                                                                                                              10/16/2016 3:11PM EST

       

      I recently experienced a problem with Windows Update in Windows 7. After exhausting a significant amount of time I had to resort to system restore. Prior to the aforementioned change I had no problem with Lightroom 6. After the change I have been unable to open lightroom 6. In attem[pting to open lightroom 6  I get an error message

      "unexpected error opening a catalog". Regarding  the error message I have been in contact by E-Mails with a gentleman by the name of Per Berntsen who is a member of the Adobe community. His latest recommendation is hopefully to have a staff member help with a repair of the corrupted file or files. .Unfortunately I had not backed up lightroom prior to system restore.

       

      At this point I need help to resolve this issue.

       

      Thank you in advance for your help.

       

      Paul