4 Replies Latest reply on Oct 25, 2016 9:52 AM by maria__

    Distribution License

    denalis84916499

      I am in the same boat as many of the other Sys Admins on here. I applied for the distribution license on Tuesday and have yet to receive the links. Is there any way to speed that process along?

        • 1. Re: Distribution License
          maria__ Adobe Employee

          Please private message me the name and email address used to request the license and I'll follow-up with the licensing team.

           

          The email comes from noreply@adobe.com with a PDF attachment.  Please make sure your spam filters will not block the email.

          • 2. Re: Distribution License
            tylerscvcu

            Same here, I asked "Shouldn't I have received an email about the application though?" and got this for an answer "I am sorry but for free version there is only forum support."

             

            I have applied numerous times over the last couple of years with both my company and personal emails and have never received any emails regarding distribution. It was never that big of an issue until the download page was being taken down. I hope this gets resolved soon.

            • 3. Re: Distribution License
              maria__ Adobe Employee

              @tylerscvcu

               

              When was the last time you applied?  If it was within the last few weeks private message me the name and email address used to obtain the license and I'll follow-up with the licensing team.  If you haven't applied recently apply for a license using the company email address.  Dependent on what your personal email is (e.g. yahoo, gmail, Hotmail, etc) the application will be denied.

               

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              Maria

              • 4. Re: Distribution License
                maria__ Adobe Employee

                @denalis84916499

                 

                Since you marked my post correct I'm going to assume you received the email.  Thank you for confrming.

                 

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                Maria