we'll need to get some log files from you to investigate the failure. Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all 4 files listed. Upload the files to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud and post the link to the uploaded files in your reply.
Separately, 188.8.131.52 is the latest version, released earlier this week. Unless there's a compelling reason to use the previous version, it's recommended to use the latest version which contains bug and security vulnerability fixes.
Hi m_vargas. I was mistaken, it is the version 184.108.40.206 that I was trying to update which is causing issues.
Below are my files.
Sorry for the delay. Unfortunately, the log files are not recording any error so it's difficult to determine what's going on. I'd like for you to try installing Flash Player using the standalone installer, posted at the bottom of the Installation problems | Flash Player | Mac page in the 'Still having problems' section. If that also hangs/fails, provide an update FlashPlayerInstallManager.log and install.log file.
Hi Maria, Unfortunately, that did not work. I even tried installing for Chromium based browsers and that did not work as well.
Is there a way to roll back to an earlier version and then upgrade?
Now that I think of it, I believe I may have needed to install a legacy adobe product in order for my Adobe Illustrator CS6 after upgrading to macOS Sierra. It may have been flash. could that be causing the issue now?
I just had the same issue with the install seemingly hung at 95% and I finally noticed that there was a popup window behind my Finder window requesting authorization. Once I found it and authorized the install, it completed successfully.
hey Steve, I only saw one auth prompt at the beginning and it didn't help move this along.
Hi m_vargas, I was able to get it installed doing the following :
1) uninstall flash completely
2) restart computer
3) install newest flash
4) restart computer
This allowed the installer to finish.
Glad to hear you were able to solve the issue install Flash Player