3 Replies Latest reply on Oct 17, 2016 5:27 AM by fragregorio

    Premiere Elements instalation failed...


      I'm trying install Premiere Elements but still have error df024:

      Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF024 ... 
        -------------------------------------- Summary --------------------------------------
      - 0 fatal error(s), 1 error(s)    -----------
      Payload: Elements 15 Organizer(64 bit) {BC3412AF-B3F3-4E4F-910F-814E6C591F23} ----------- 
      ERROR: DF024: Unable to move file at "E:\adobeTemp\{BC3412AF-B3F3-4E4F-910F-814E6C591F23}\_629_00ff686554cf5e5ac4049add946ab8c9" to "E:\Programy\Elements 15 Organizer\\AXE8SharedExpat.dll" Error 32 Proces nie może uzyskać dostępu do pliku, ponieważ jest on używany przez inny proces.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 733)  ------------------------------------------------------------------------------------- 

      I did almost everything what i found on adobe help but still nothing...