2 Replies Latest reply on Oct 15, 2016 8:42 AM by rob day

    Unable to print using InDesign after Sierra install

    mtvessell

      I installed Sierra and can no longer print from InDesign. I receive a crash error and my printer says: "Stopped - 'Filter' failed.

       

      Below is a sample of the report for the cgpdftoraster crash.

       

      Process:           cgpdftoraster [24369]
      Path:              /usr/libexec/cups/filter/cgpdftoraster
      Identifier:        cgpdftoraster
      Version:           71
      Code Type:         X86-64 (Native)
      Parent Process:    cupsd [195]
      Responsible:       cgpdftoraster [24369]
      User ID:           26

       

      I have the most current print driver for the Canon MX880 series.

       

      I am able to print from my mail, and from a PDF document so this IS an Adobe issue.

       

      When do we expect a patch fix or an update to InDesign?