Screens have gone black in Animate CC

[robynm69983853]

While spanning a large file in Animate CC I adjusted the view and the main screen went black. Thinking I had accidentally hit something on the side bar, I tried scrolling to find my work but the screen was completely black. My properties page, symbols page, tools etc were still visible but when I clicked on one they all went black as well. Initially, I had thought that the file had been too large and the computer was adjusting to catch up but not so and now I cannot even close them to shut down computer.

Anyone have any suggestions?

[kglad]

click esc

[Marieke2d]

Still happening..esc doesn't help

[Marieke2d]

This happened to me too a few times. It only happens when I work on a large file and it happens when I start scrolling. I can't do anything to shut down Animate except Ctrl Alt Del..I'll try the Esc button next time it happens!

Is this a bug and are they fixing this?

[crow1992]

Any solutions to this so far? I confirm it happens on big files.

[andersonp99381401]

Its happend 3 times with me.

The first was when i was streaming, here is the time when crash.

Twitch