2 Replies Latest reply on Oct 17, 2016 1:33 AM by Sacha Miller

    Application Manager keeps crashing when trying to update Lightroom

    Sacha Miller

      I'm trying to update LR6 as I need the update to support new camera, but I keep getting this error message;

       

      Any ideas?

       

      Process:               Adobe Application Manager (Updater) [31391]

      Path:                  /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager (Updater)

      Identifier:            Adobe Application Manager (Updater)

      Version:               8.0.0.14 (8.0.0.14)

      Code Type:             X86 (Native)

      Parent Process:        ??? [31388]

      Responsible:           Adobe Application Manager (Updater) [31391]

      User ID:               248

       

       

      Date/Time:             2016-10-16 10:20:39.938 +0100

      OS Version:            Mac OS X 10.12 (16A323)

      Report Version:        12

      Anonymous UUID:        551A2159-2AC4-ACBF-9523-C01F63CBC5F3

       

       

      Sleep/Wake UUID:       0F746F49-B568-45D1-A51E-DE00BCBA6E0D

       

       

      Time Awake Since Boot: 420000 seconds

      Time Since Wake:       39000 seconds

       

       

      System Integrity Protection: enabled

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

      Exception Note:        EXC_CORPSE_NOTIFY

       

       

      Termination Signal:    Segmentation fault: 11

      Termination Reason:    Namespace SIGNAL, Code 0xb

      Terminating Process:   exc handler [0]

       

       

      VM Regions Near 0:

      -->

          __TEXT                 0000000000001000-00000000002ab000 [ 2728K] r-x/rwx SM=COW  /Applications/Utilities/Adobe Application Manager/*

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libsystem_c.dylib             0x9f58fd40 strlen + 16

      1   Adobe Application Manager (Updater) 0x0010e512 0x1000 + 1103122