2 Replies Latest reply on Oct 16, 2016 10:59 AM by Peru Bob

    Having to Reinstall Creative Cloud and After Effects

    jaredh31768882

      I recently purchased the monthly subscription for After Effects on the Creative Cloud. I purchased this 2 days ago and every time I try to launch After Effects it makes me reinstall the Creative Cloud and After Effects. This is extremely frustrating. I have uninstalled then reinstalled these two items 9 times now. I went to use my programs today (after reinstalling both) It is trying to get me to repurchase my subscription.