2 Replies Latest reply on Oct 16, 2016 5:02 AM by yannicka60865378

    Creative Cloud applications won't launch after license renewal

    yannicka60865378

      I have recently renewed my yearly Creative Cloud subscription since it only had 5 days left. Now when I try to launch a Creative Cloud application it keeps popping up with a message "Validating license status online. This may take a few seconds". This screen moves on fairly quick to another popup "Please wait a moment". This has been running for 30 minutes already and no progress. The CC applications just won't launch

       

      I need to get back to work. Does anyone have a solution?