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First try unchecking the GPU option in the performance tab of the LR preferences.
Then make sure the Pictures folder under your User Name has the correct permissions, your User Name has both Read & Write permissions and then click the Gear icon, you may have to type in your Admin password, and select Apply to enclosed items (or something like that).
Is this only with compressed RAFs?
There are other reports of this problem, but it's not affecting everyone. It's only some Macs, not PCs, and my own XT2 compressed RAFs import normally on Mac - I see the thumbnails in the Import dialog.
There is a workaround in this post. But please be very careful if you use that method because it would allow someone to import the photos while leaving them on the card. If you then format the card, it's goodbye to the pictures (or time for ImageRescue). So if you use the method, make sure Import is set to Copy - not Add.
Thanks for the advice. When I looked at the GPU option under LR Preferences, it was already unchecked so I completed the other action with the user name permissions but the previews are still not showing. I then checked the GPU option but still not working.
The only thing I can recall which may have started this off is that I purged the cache under LR Preferences under the File Handling tab - I did this thinking it may speed up LR - not sure if this caused the issue or not.
Thanks for trying to help though.
John, Thanks for the warning about meddling with the GPU option; you can see my response to 'Just Shoot Me' above - it didn't work. I have only been using compressed RAWs and JPGs so will give it a go with the uncompressed RAWs just to see if it makes a difference.
Just tried uncompressed RAWs - amazingly, they show the thumbnail on import! Why on earth would that make a difference? These are on the same card as the compressed RAWs which are still only showing the icon.
John, I only just noticed your link to the Fuji Forum - thanks for that. I can now see it's an Apple/LR problem - hopefully, they will resolve this with an update to the OSX.
I don't think it's clear where the problem lies, Mark. For example, could it be a camera firmware problem? But I just can't see why some people have the problem and others don't.
John, yes, not very clear although at least I can use the work around. Will wait to see what transpires in the next few months from Apple and Adobe. I have all the latest firmware for cameras and latest OSX etc installed.
I have all the latest firmware for cameras and latest OSX etc installed.
But that may itself be the problem - a new version that breaks something. I'm not saying it is necessarily what is happening with XT2/XPro2 - just that we don't really know enough to point the finger.
Earlier you replied "Thanks for the warning about meddling with the GPU option" - but that was before you saw that I had actually been referring to an Import dialog workaround mentioned on the Fuji forum. So do remember to set Copy, not Add, in the Import dialog.
I just noticed Problems with RAWs coming from the new Fujifilm X-T2 - I am sceptical, but it may be worth a try.