1 Reply Latest reply on Oct 20, 2016 12:03 PM by Markosmo

    Lightroom CC 2015.7 Crashing (Mac)

    Markosmo


      Hi,

       

      Lightroom CC 2015.7 is crashing esporadically (every 30 mins) while on Library module. I have paused Sync with Lightroom Mobile thinking it could be the issue but it keeps happening. Please see below for mac crash repost.

       

       

       

      Date/Time:       2016-10-16 19:53:01 +0100

      OS Version:      Mac OS X 10.11.6 (Build 15G1004)

      Architecture:    x86_64

      Report Version:  22

       

       

      Command:         Lightroom

      Path:            /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

      Version:         Adobe Lightroom [1090788] (6.7)

      Parent:          launchd [1]

      PID:             846

       

       

      Event:           hang

      Duration:        1.10s (process was unresponsive for 506 seconds before sampling)

      Steps:           11 (100ms sampling interval)

       

       

      Hardware model:  MacBookPro9,1

      Active cpus:     8

       

       

      Fan speed:       2933 rpm

       

       

      --------------------------------------------------

      Timeline format: stacks are sorted chronologically

      Use -i and -heavy to re-report with count sorting

      --------------------------------------------------

       

       

      Heaviest stack for the main thread of the target process:

        11  start + 1 (libdyld.dylib + 13741) [0x7fff9ed015ad]

        11  main + 1095 (Adobe Lightroom + 6407) [0x106178907]

        11  NSApplicationMain + 1176 (AppKit + 25448) [0x7fff943c1368]

        11  -[NSApplication run] + 682 (AppKit + 249216) [0x7fff943f7d80]

        11  -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454 (AppKit + 295462) [0x7fff94403226]

        11  _DPSNextEvent + 1067 (AppKit + 298486) [0x7fff94403df6]

        11  _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 198063) [0x7fff9aa255af]

        11  ReceiveNextEventCommon + 432 (HIToolbox + 198511) [0x7fff9aa2576f]

        11  RunCurrentEventLoopInMode + 235 (HIToolbox + 198965) [0x7fff9aa25935]

        11  CFRunLoopRunSpecific + 296 (CoreFoundation + 560856) [0x7fff92c84ed8]

        11  __CFRunLoopRun + 910 (CoreFoundation + 562382) [0x7fff92c854ce]

        11  __CFRunLoopDoBlocks + 341 (CoreFoundation + 564485) [0x7fff92c85d05]

        11  __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12 (CoreFoundation + 697516) [0x7fff92ca64ac]

        11  ___CFXRegistrationPost_block_invoke + 63 (CoreFoundation + 658255) [0x7fff92c9cb4f]

        11  __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation + 658364) [0x7fff92c9cbbc]

        11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 6353639) [0x10ac592e7]

        11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 6352859) [0x10ac58fdb]

        11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 6353090) [0x10ac590c2]

        11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 6364445) [0x10ac5bd1d]

        11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 225011) [0x10a680ef3]

        11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 335807) [0x10a69bfbf]

        11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 337076) [0x10a69c4b4]

        11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 300320) [0x10a693520]

        7   ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 3166016) [0x10a94ef40] (running)

       

       

       

       

      Process:         Adobe Lightroom (Lightroom) [846]

      Path:            /Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/MacOS/Adobe Lightroom

      Architecture:    x86_64

      Parent:          launchd [1]

      UID:             501

      Task size:       900613 pages

      CPU Time:        1.001s

      Note:            Unresponsive for 506 seconds before sampling

      Note:            2 idle work queue threads omitted

       

       

        Thread 0x103159         DispatchQueue 1         11 samples (1-11)       priority 46 (base 46)   cpu time 0.999s

        <thread QoS user interactive (requested user interactive), process unclamped, process received importance donation from WindowServer [201], IO policy important>

        11  start + 1 (libdyld.dylib + 13741) [0x7fff9ed015ad] 1-11

          11  main + 1095 (Adobe Lightroom + 6407) [0x106178907] 1-11

            11  NSApplicationMain + 1176 (AppKit + 25448) [0x7fff943c1368] 1-11

              11  -[NSApplication run] + 682 (AppKit + 249216) [0x7fff943f7d80] 1-11

                11  -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454 (AppKit + 295462) [0x7fff94403226] 1-11

                  11  _DPSNextEvent + 1067 (AppKit + 298486) [0x7fff94403df6] 1-11

                    11  _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 198063) [0x7fff9aa255af] 1-11

                      11  ReceiveNextEventCommon + 432 (HIToolbox + 198511) [0x7fff9aa2576f] 1-11

                        11  RunCurrentEventLoopInMode + 235 (HIToolbox + 198965) [0x7fff9aa25935] 1-11

                          11  CFRunLoopRunSpecific + 296 (CoreFoundation + 560856) [0x7fff92c84ed8] 1-11

                            11  __CFRunLoopRun + 910 (CoreFoundation + 562382) [0x7fff92c854ce] 1-11

                              11  __CFRunLoopDoBlocks + 341 (CoreFoundation + 564485) [0x7fff92c85d05] 1-11

                                11  __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12 (CoreFoundation + 697516) [0x7fff92ca64ac] 1-11

                                  11  ___CFXRegistrationPost_block_invoke + 63 (CoreFoundation + 658255) [0x7fff92c9cb4f] 1-11

                                    11  __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation + 658364) [0x7fff92c9cbbc] 1-11

                                      11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 6353639) [0x10ac592e7] 1-11

                                        11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 6352859) [0x10ac58fdb] 1-11

                                          11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 6353090) [0x10ac590c2] 1-11

                                            11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 6364445) [0x10ac5bd1d] 1-11

                                              11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 225011) [0x10a680ef3] 1-11

                                                11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 335807) [0x10a69bfbf] 1-11

                                                  11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 337076) [0x10a69c4b4] 1-11

                                                    11  ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 300320) [0x10a693520] 1-11

                                                      2   ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 3166016) [0x10a94ef40] (running) 1-2

                                                      1   ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 3166012) [0x10a94ef3c] (running) 3

                                                      2   ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 3166016) [0x10a94ef40] (running) 4-5

                                                      2   ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 3166000) [0x10a94ef30] (running) 6-7

                                                      1   ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 3166016) [0x10a94ef40] (running) 8

                                                      1   ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 3166012) [0x10a94ef3c] (running) 9

                                                      2   ??? (<BAF536D8-6648-3E49-8322-B3C61AD431E3> + 3166016) [0x10a94ef40] (running) 10-11