Please describe what happens on your screen when you encounter this problem. Show us a screen capture of the import dialog box just before you have this problem.
Do you get an error message? If so, please quote the exact complete unedited word-for-word error message.
Please state the exact version NUMBER of your Lightroom. Words like "current" or "up-to-date" are not meaningful
Can you show us a screen capture of the JPGs appearing, but yet no CR2.
Are you 100% sure that the camera card had actual CR2 file on it? How do you know? Did you check?
If you let the process continue for a few minutes, do the CR2 files appear?
Are there videos on the camera card?
These two images are also photographed today as the CR2 file. Unfortunately shown only .jpg.
Yes, I'm 100 % sure that the camera card had actual CR2 file on it.
I always shoot in Raw (CR2) and often with .jpg. I can see in the camera and the bridge that it is both CR2 and JPG.
I have been waiting for 10 minutes, without CR2 arrive. When I import CR2 from the hard disk they are opened directly within Lightroom. The problem is limited to imports from the card in the camera.
No videos on the camera card.
If you click on "Alla foton" instead of "Nya foton", do the raws appear then (but greyed out)? I'm thinking that maybe you've already imported the raw files, so Lightroom is only showing the Jpegs under the "New Photos" heading. Clicking in "All Photos" would show if that is the case.
No, CR2 does not appear if I choose "All photos". As a test, I have repeatedly taken new photographs with only CR2, as well as photographs that contain both CR2 and JPG. Not an option takes CR2 from the card in the camera.
When I import from hard disk is always both CR2 and JPG with.
OK, in which case try importing using a card reader, not a direct camera attachment. Lightroom is very fickle when it comes to importing directly from a camera, so using a card reader instead is usually recommended.
I can use Canon's tools "EOS Utility" to copy the files to a hard drive and then import them into Lightroom. With a card reader, it is a bit too risky to constantly remove and insert the card into the camera, with respect to the pins may be damaged and the camera becomes inoperable.
I would love to be able to use that function in one step copy the files to a hard drive and direct import into Lightroom. I continue to hope for a solution. It is supposed to be possible with my model of camera.
Thank you for your comments!
There are No Pins on newer cameras that use SD cards. They are leaf contacts that press against the contacts on the card. Pins where with CF cards. Pins in the card slot and holes in the CF card. And yes if you Slammed the card in cockeyed you had a chance of bending one or more of the pins.
Yes, but I have a relatively new Canon EOS 7D who have CF. Therefore, I would't take out the card more than the need for more storage space.
I've been using Canon DSLRs since the 10D back in 2003, and currently own both a 7D and a 5DIII. All of my cameras have used CF cards (though the 5D3 also uses an SD card), and I've always used a card reader rather than a direct camera attachment, and never once have I felt at risk of a damaged pin. However, over the years there have been plenty of internet arguments over the pros and cons of the two methods, so ultimately it's up to you to decide which method to use. Personally, I feel the advantages of using a card reader outweigh what I feel is a very small risk of a bent pin.
Unfortunately, I suspect that Adobe don't share your view of the risk of using a card reader, so typically issues related to importing directly from a camera appear to be given low priority as they see the use of a card reader as a very acceptable and simple workaround.
OK, I will follow the advice to use the card reader instead. I have previously read warning of bent pins, which contributed to my previous method.
I have also tested the card reader, which works without problems.
A big thank to you all who helped to solve my problem!