Please private message me the name and email address used to request the license and I'll follow-up with the licensing team.
[personal information removed per policy - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]
[When a Staff person asks for private information hover your mouse over their name]
[you may then click the Message option in the popup window to send a private email]
I have received the email, finally!
(Personal/Business information removed)