13 Replies Latest reply on Oct 25, 2016 2:20 PM by Steve Grisetti

    Prolems with Elements10 after upgrade from Windows7 to Windows10

    Henning Ma

      Hello,

      after an upgrade from Windows7 to Windows10 i can't play snippet-videos anymore in the preview window or in the main Play-window. Sound is running, but the Graphic is blanc in the preview (white) or stucks in the main window.

      I have a Intel i5 34750CPU @ 3.2GHz

      8GB RAM

      64bit processor

      NVIDIA GeForce GT610 graphic card

      1/3 disc is free (42GB of 120GB)

      I would like to know, what could be the reason. Please help me...thank you very much.

      Greets - Henning