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uninstall everything cc including lastly the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud using compatibility mode (https://technet.microsoft.com/en-us/library/bb456979.aspx?f=255&MSPPError=-2147217396)
use the desktop app to install your cc programs/trials
Thank you for your response!
I've tried your method and setting Windows 8 as the compatability mode. Unfortunately it does not work
Hello again kglad,
It's back to square one again, I have tried all the methods and they don't work for my case. Just like before.
Notice that even the menu bar for the "Home" "Apps" "Assets" "Stock" "Community" does not appear.
Solution 1 Restart Creative Cloud background processes
Dialog box does not appear
Solution 2 Restart your computer and relaunch the Creative Cloud desktop app
Issue persist after restarting (had to force close Adobe CC related background services using Task manager as the quit button is not clickable)
Solution 3/4 Upgrade to the current version of the Creative Cloud desktop app/Reinstall the Creative Cloud desktop app
Does not work after redownloading (current version is 18.104.22.1680)
Solution 5 Delete the contents of the OOBE folder and relaunch the Creative Cloud desktop app
No changes observed
after deleting oobe, restart your computer and relaunch the cc app.
if that fails, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html
Well the chat option appeared on IE instead of Chrome (weird?)
But I also used an account with more updated information (ie handphone number), so that might be the main reason.
Adobe's Customer service cleared the mess in my computer over the internet. Apparently there were a lot of corrupted updater/manager files that needed re-installing.
Well, removing OOBE is not enough for my case apparently.
Thanks kglad for your help.