1 Reply Latest reply on Oct 19, 2016 12:06 PM by GautamBahl

    Premiere/Photoshop Elements 15

    Bowler127

      I have just purchased an upgrade of Adobe Photoshop and Premiere Elements 15 to replace version 14. They appear to load OK, but when I try to open either of them I get a message saying they have both stopped working.

      I have tried to reload them without version14 on the computer, and have tried using the previous serial numbers without any success.

      Previously version 14 worked without any problems (and I can still load and use 14)

      Other things I have tried are to delete Ad-Aware

      Also I have deleted any Anti-Virus programs could recognise.

       

      -can anyone help please?

       

      Regards Michael