4 Replies Latest reply on Oct 21, 2016 1:03 AM by paulk12329663

    Fuji-Tethering Add-on Lightroom - Wrong OS

    paulk12329663

      Hi,

       

      by accident I purchased the add-on for Fuji-Tethering (Windows) almost 2 weeks ago (Problem: on the selection page you see two times the add-on and you cannot directly see the OS there, I supposed the Creative Cloud Version would check the correct one).

       

      Since then I wait for Adobe Support to react and switch from the Windows version to the Mac version (it should only be a switch / cancel setting for them). No reaction so far. They allow you to switch Lightroom, Photoshop etc. from both OS without a problem.

       

      I don't believe I will spend another 29 EUR for the Mac version.

       

      Does anybody have an idea how to manage this purchase cancellation or switch because I really need the plug-in?

       

      Thanks a lot

       

      Paul