I have the following issue: when I try to export a .pdf document to word the app says I need to subscribe the service for 2 fr per month, even if I already have a yearly subscription that is automatically renovated every year.
If I try to subscribe again it says that I already have a subscription that will end in June 2017.
It used to work perfectly, even if last time I needed it was some months ago, so I'm not sure about when it started to have this problem.
I upgraded the iOS to 10.0.2 and tried to erase the app and reinstall again but nothing changed.
Thank you for any help you may give me
Could you please help me with your registered email id , i have sent you a private message for the same, please respond to that message.
Thank you for your patience.
Please try to subscribe to the service again and let me know if you face any issue with the service.
I am having the exact same issue. Can you help?