1 Reply Latest reply on Oct 23, 2016 8:50 AM by ProDesignTools

    Lightroom CC (2015) is not being launched in my windows 7 (64 bit) laptop

    santanud12929164

      I have successfully installed Lightroom CC (2015) from creative cloud, but when trying to launch, I'm getting the below error message. I have signed out from creative cloud (preference -> signout) and signed in again, but that didn't help me. Please help me to get it resolved.

      Lightroom Error.jpg

      Here's the full problem signature :

        Problem Event Name: APPCRASH

        Application Name: lightroom.exe

        Application Version: 6.7.0.10

        Application Timestamp: 57dd74b0

        Fault Module Name: libcef.dll

        Fault Module Version: 3.1750.1805.0

        Fault Module Timestamp: 53eb9d68

        Exception Code: c000001d

        Exception Offset: 00000000020f5fa3

        OS Version: 6.1.7600.2.0.0.256.1

        Locale ID: 1033

        Additional Information 1: 1849

        Additional Information 2: 1849c65267ce2967d89f315e1c3c4b82

        Additional Information 3: 95b7

        Additional Information 4: 95b7e9ed49fb3657956fc9b27015606a

       

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