30 Replies Latest reply on Aug 31, 2017 5:18 AM by stuarts99293036

    Problems registering at the Adobe Stock Contributors portal

    _nikolajankovic

      Hi guys,

       

      I can't seem to get through the registration process without previously being a Fotolia user. Clicking the "No, I'm not. Proceed to next step" button continuously pops up the same error - "There was an error creating your account. Please try again."

       

      Is there a known issue about this at the moment?

       

      I've tried completing the registration on multiple browsers, just to be sure, and the behaviour is 100% the same on all. Plus, just in case I may have some kind of deprecated Adobe accound on my primary email, I've also tried registering with a newer email address, but the issue remains.

       

      Any help would be appreciated