2 Replies Latest reply on Oct 24, 2016 5:03 PM by louisew81340290

    Lightroom won't import files despite locating folders

    louisew81340290

      About 2 months ago I upgraded to Lightroom 2015.7 and it has been operating fine. No all of a sudden, when I tried to import (using the "add" option) from my external hard drive, it finds the files, but will not load any thumbnail previews for selection. The spinning loading symbol just spins without doing anything. I have tried importing from my hard drive and it does the same thing. I have closed down the program and reopened. I have rebooted my Mac. I'm not sure what else I can do. Help!