5 Replies Latest reply on Oct 24, 2016 2:33 PM by Szalam

    After Effects Freezes after Adobe Cloud update

    robsad

      Adobe cloud updated automatically yesterday.  After effects was working great until after the update of Adobe Cloud yesterday.  Now After Effects freezes stops responding after opening an existing project.  No other error message.

       

      I have cleared the cache, turned off file syncing, uninstalled and reinstalled after effects, change the memory required, stood on one foot and rubbed my head, all to no avail.

       

      I am running windows 10, I7-6700 with 16 g of Ram, AMD R9 380 Video Card

       

      Help, Please.