4 Replies Latest reply on Oct 25, 2016 6:48 AM by Vinay Dwivedi

    How do I COMPLETELY reset my After Effects?


      So when I initially set up after effects there was this message: "Ray-tracin on the GPU requires and approved NVIDIA graphics card and CUDA 5.0 or later. For now ray-tracing will use the CPU." Not thinking, I went to the site to download the NIVIDA card driver, installed it, only to recall that I am currently running the AMD FirePro D700... After realizing the mistake, I removed the NVIDA card driver... and figured my Mac would just default back to the CPU processing. Now when I go in to use the 3D Ray-Trace mode, I get this error message : "After Effects error: Ray-traced 3D: Out of mapped memory for ray tracer. Your project may exceed GPU limits. Try closing other applications. Try updating the CUDA driver. ( 5070 :: 2)"- Where initially it would let me use the CPU to render and look at 3d objects, it currently does not.


      I have tried re-installing my whole creative cloud suite so it would default back to normal but am still getting errors. How do I solve this issue?


      Mac Pro

      Processor: 3 GHz 8-Core Intel Xeon E5

      Memory: 32 GB 1866 MHz DDR3

      Graphics: AMD FirePro D700 6144 MB


      Thanks for any help!