So zero support then. Typical non-existent support from Adobe.
Soooo glad I didn't buy a subscription if this is all the help I get.
Never mind next time I wont bother buying your buggy software, there are plenty of competitors out there.
I think this is more a Windows 10 or Surface problem and not a LR problem. I certainly don't have it on either a Dell E6420 notebook running Win 7 or on my home built Win 7 desktop.
Are you sure you aren't accidentally hitting the Tab key that shows/hides the panels?
Are you using a mouse or the track pad or screen to navigate the cursor around? Both the screen and the TP have a Tap feature. Could be you are tapping when you don't know, realize, it.
If that is the case then caulk it up to user error.
The machine is running windows 8.1, and the keyboard isn't attached so no, I am not hitting the tab key or using the trackpad - both are in the next room :-) I'm using a stylus (and no, neither it or my palms are causing a hover or tap which could cause the panels to come out, and I cleaned the screen to make sure there wasn't anything on the screen that could possibly cause a similar effect - I of course checked all those things before asking for support).
You have maintained consistency though - the last time I finally got a response on an issue a couple of years ago Adobe blamed me as well. The "user error" coincidentally disappeared with a photoshop bug release a year or so later...
Do you have any constructive advice, or going to have someone look at the bug?