3 Replies Latest reply on Oct 25, 2016 10:48 AM by Szalam

    AE 13.8.1.38 consistently crashes when switching to 3D layer - GeForce GTX660

    realjck

      Hello,

      I am a new user of After Effects (first install)

      Last version of AE 13.8.1.38 crashes when I switch to the 3D layer, I have a GeForce GTX660.

      it occurs with all kind of layer, consistently, even when starting a new project with just a basic shape.

       

      What I tried so far:

      • Switch between GPU/CPU rendering in preferences
      • Make sure that a correct amount of RAM was allowed in the preferences
      • Updated to last nVidia graphic driver (375.63)

       

      Any idea what other things I can do to fix?

       

      Thank you