How are you creating the PDF from Word?
What version of Acrobat are you using? Which OS?
I've tried several different ways to create the PDF from Word, including
Export to PDF, Save As, and Print to PDF, all of which have the same
result. I'm using Word 2026 and Acrobat Pro 10.
Are you printing to Adobe PDF Printer when using the Print route or are you using Microsoft's Print to PDF option?
Please reach out to Microsoft as Export to PDF and Save As > PDF are being provided by Office and not Acrobat.
I tried doing both ways. I spoke with Microsoft and was told to contact
Adobe because they don't believe it is an issue with Word.
I think I figured out the problem, though. I was using Helvetica, a
non-standard font. It seems to work fine if I use a stock font, such as
Arial or Calibri.