Hello, We have a PDF document with some fill able fields that we provide our users. In normal unprotected form, it can be modified from the Acrobat App on an android tablet without issue. Once we add password protection to the file, it opens in a 'read only' type format. None of the fields can be modified. Is there a setting I am missing when creating the password protected PDF? Is this a known limitation of the Acrobat Android App?
Thanks again for your help, and please feel free to ask any clarification questions you may need.
It's a known issue on mobile products. They cannot modify encrypted pdf files.
Thank you for that fast response. Would you happen to have any links to an Adobe post to support that? Not that I don't believe you, as I'm seeing the same thing. I just need to be able to justify this to my bosses as well.