17 Replies Latest reply on Oct 27, 2016 2:44 PM by dj_paige

    All photos lost after resetting preferences file!!!!!! Help!!!

    melissacj

      I am very upset at this time as I have one set of family photos and one large set of senior photo shoots that I did not get finished with before I followed Jim Wilde on Lightroom Forums -Resetting the Lightroom preferences file - update!!!!!!! (Look it up on google)

      I followed all directions and now that my Lr has been rest of preferences...ALL of my photo albums are gone!

      PLEASE, I'm crying as I beg for help with a positive answer to retrieve all those edited photos!!!!