1 Reply Latest reply on Oct 25, 2016 9:52 PM by John T Smith

    Canceling a subscription of a non existant account


      I do not have any subscription to creative cloud services and yes I am getting charged 10.95 every month.

      This is on my bank statement: PURCHASE ADOBE SYSTEM 800 833 6687 CA CARD9764 $10.95.


      When I contact customer support to cancel they just tell me I do not have any subscriptions to cancel.

      Am I just supposed to contact my bank and file a claim?