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Backgrounds from recorded slides impossible to remove..

Engaged ,
Oct 26, 2016 Oct 26, 2016

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Hello,

I recently recorded a software simulation that I am making into an eLearning.  I noticed that on several slides I can remove the background (Project Background), which is really just a screenshot of the software, and parts of it remain. It's like these parts were stained into the original background.

The work around is, of course, to completely cover it manually with another background, but if I try to fuse the new background with the the real background, the "stained" parts can be seen again.

Another odd phenomenon by this project:  When video is on the slide because the scrollbar was used during recording, the resolution during playback shrinks and parts of the software disappear.

On an ipad, the problem is different.  When the video (or scrolling) begins, the entire project disappears for a split second, and then again when the video (or scrolling) stops.

Any ideas would be great.  -Ryan Captivate 9

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Community Expert , Oct 26, 2016 Oct 26, 2016

It happens sometimes that small things are shown on the background which you cannot remove easily. When capturing, it is recommended to use a manual screenshot regularly, so that you can replace backgrounds when necessary.

As for the FMR slides (Full Motion Recording slides), especially for HTML output I find that the quality is much better if you replace those slides by Video Demo slides.  It cannot be done automatically, which is a pity. You have to stop the normal capture when you expect a FMR

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Community Expert ,
Oct 26, 2016 Oct 26, 2016

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It happens sometimes that small things are shown on the background which you cannot remove easily. When capturing, it is recommended to use a manual screenshot regularly, so that you can replace backgrounds when necessary.

As for the FMR slides (Full Motion Recording slides), especially for HTML output I find that the quality is much better if you replace those slides by Video Demo slides.  It cannot be done automatically, which is a pity. You have to stop the normal capture when you expect a FMR slide to e inserted, than insert a Video Demo slide with the Slides button and execute the 'movements', then stop again and add more normal simulation slides. Quality of FMR slides (which are Flash-based) is pretty low compared to the static slides if you use 16-bit.

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Engaged ,
Oct 26, 2016 Oct 26, 2016

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Hi Lilybiri,

Ok, thanks for the tips!

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