"Firefox" html doesn't open in other browsers

[iasmif91407090]

Dear all,

A fellow colleague of mine published her cptx project in a html format.

However, she is using Firefox so the html file appears to be compatible only with the Firefox browser. As a result, the "Firefox" html file cannot be opened from other fellow colleagues that use other Browsers (like Internet Explorer).

I would think that the html file would open instantly on any other browser irrespective of whether it was published from a person that uses Firefox.

Do you possible now how I could fix that issue?

From a small investigation that I did in that forum, I found out that Captivate Projects are not supported from Firefox? Does this still to be the case? Could that be responsible for the fact that I cannot open a "Firefox" html file?

Thank you in advance,
Iasmi

[Lilybiri]

Captivate 8 was not compatible with Firefox, Captivate 9 is compatible.  Can you ask your colleague if she changed the default HTML file that Captivate adds to the published folder?

[iasmif91407090]

Hi Lilybiri,

no she hasn't changed it.

Kind regards,

Iasmi

[Lilybiri]

In that case, do not play the published file locally but load it up either on a webserver or (if it is meant to be deployed on a LMS) on SCORM Cloud. That is the best way of testing for any browser.

[iasmif91407090]

Hi to both,

it makes sense - I will try that!

Thanks to both of you for the prompt help.

Kind regards,
Iasmi

[RodWard · Accepted solution]

HTML5 content is NOT just an HTML file.  There are scores (if not hundreds) of related files required for the content to play properly.

As a result, some web browsers will only play HTML5 content when it's from a web server or from a web-server-like environment.  (Firefox may not be so picky but others are.)

Tell your colleagues they should either run the content from within a Localhost web server on their computers or else upload it to a web server and view from there.

HTML5 is intended to be run from a web server in the end anyway because that's the only way mobile devices will likely be able to view the content.