3 Replies Latest reply on Oct 26, 2016 8:17 AM by Steve Grisetti

    Premiere Elements 14 will not open mov files from iPhone


      What can be wrong when I can open .mov files from an iPhone in Premiere Elements on my PC but my coworkers can not? Same type of PC and version of Premiere Elements.
      What other programs, codecs or plugins need to be present and what should I look for?