Adobe Flash Player Distribution License not received

[danielc29582983]

I'm trying to download and deploy the Adobe Flash player msi's for my internal users. I have not received a confirmation email or any indication that my application we received or approved.

[_maria_]

Hi,

I have notified the licensing team to resend the email.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and I'll follow-up with the licensing team.  Also post back here if you do receive the email.

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Maria

[ndcedarburg]

I have the same issue. I have filled out the form at least twice, once over a month ago and most recently about a week ago. I have not heard back. I work for a public school district and so we desperately need the distribution information to patch the Adobe applications on our workstations.

[_maria_]

Hi,

I have notified the licensing team to resend the email.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and I'll follow-up with the licensing team.  Also post back here if you do receive the email.

--

Maria

[_maria_]

@ndcedarburg

The licensing team resent the email on 27-Oct.  Please confirm if you have, or have not, received the email.

Thank you.

--

Maria

[ndcedarburg]

Received! Thank you very much!

[_maria_]

@ndcedarburg

Thank you for confirming.

--

Maria

[SatinderBains]

Hi Daniel/Nathaniel

Licensing team has processed the request and sent the email. Please confirm if you have got it. Thanks.

[patrickw59966247]

I also filled out the form several times and I don't get any answer.

Could you please send the confirmation email? I have to update Flash player on our clients.

[_maria_]

@patrickw59966247 and vincentp53817428

I have notified the licensing team to resend the email.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and we'll follow-up with the licensing team.  Also post back here if you do receive the email.

--

Maria

[shawnw85103271]

I have the same issue. No reply whatsoever. Went through this process in 2015 with an immediate reply and no issues. This time I filled out and submitted the form; waited a week and have submitted it again.  Still no reply. I need the ability to distribute the most recent update to my end-user population ASAP.

[_maria_]

Hi shawnw85103271 ,

I have notified the licensing team to resend the email.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and we'll follow-up with the licensing team.  Also post back here if you do receive the email.

--

Maria

[ehsd66160681]

Sorry to say we're having the same problem -- I applied for the distribution license on October 13, but haven't heard back.  If you would check on the status I'd appreciate it.

[_maria_]

Hi ehsd66160681 ,

I've forwarded the inquiry to the licensing team to resend the email.

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Maria

[ehsd66160681]

Hi Maria,

We have not received an email from the licensing team yet.  I opened a separate thread (No response after applying for a distribution license ) earlier before I realized I couldn't reply here because I hadn't logged in (sorry).  We really appreciate your assistance.

[_maria_]

Hi,

I'll lock the other post.   I have followed-up with licensing team.

--

Maria

[_maria_]

Hi ehsd66160681

The licensing team resent the email, and I've also sent you a PM with a link to download the email.  Please confirm if you've received it.

--

Maria

[ehsd66160681]

Thank you Maria, the link worked perfectly and we have been able to download the email, so we're proceeding.  We did not receive the team's email through normal email systems, however, which might be of concern.  Regardless, we're good for now --  Much appreciated!

[_maria_]

Hiehsd66160681 ,

Thank you for confirming, and you're welcome.

--

Maria

[shawnw85103271]

I did receive the email from the licensing team shortly after your reply. Thank you for your assistance, Maria. Very much appreciated!

[_maria_]

@patrickw59966247​​,  vincentp53817428​, and ehsd66160681

The licensing team has recent the email.  Please confirm if you have, or have not, received the email.

@shawnw85103271​,

Thank you for confirming you received the email.

--

Maria

[_maria_]

@patrickw59966247

The licensing team resent the email on 27-Oct.  Please confirm if you have, or have not, received the email.

Thank you.

--

Maria

[vincentp53817428]

I haven't received and email either after signing up. Can the link be sent to me as well? My staff is currently manually upgrading flash and it is a huge waste of time and money.

[_maria_]

@vincentp53817428

The licensing team resent the email on 27-Oct.  Please confirm if you have, or have not, received the email.

--

Maria

[ireenc54692899]

Hi,

can you please assist. I have not received any conformation email either

Ireen.