8 Replies Latest reply on Oct 28, 2016 11:06 AM by m_vargas

    Flash Player 23.0.0.205 - ActiveX standalone installer failing

    peterl6648231

      Hello,

       

      I downloaded the "distribution" MSI to push it out to devices in my Enterprise.  the NPAPI installer works just fine, but the ActiveX installer is failing regardless of whether I run it as an administrator, run it manually (GUI), or run it silently.

       

      The same error appears in the installation log every time I run it.  The exit code returned is 1603, but scrolling up in the log reveals it's a problem with "NewCustomAction1".

      See below...

       

      MSI (s) (B0:20) [13:45:22:846]: Executing op: ActionStart(Name=NewCustomAction1,,)

      MSI (s) (B0:20) [13:45:22:849]: Executing op: CustomActionSchedule(Action=NewCustomAction1,ActionType=3090,Source=C:\WINDOWS\TEMP\{6E6D 2BB7-B844-4842-B62D-0A7F0AA7884E}\InstallAX_23_0_0_205.exe,Target=-install -msi -prev 18.0.0.203,)

      MSI (s) (B0:20) [13:45:31:658]: Note: 1: 1722 2: NewCustomAction1 3: C:\WINDOWS\TEMP\{6E6D2BB7-B844-4842-B62D-0A7F0AA7884E}\InstallAX_23_0_0_205.exe 4: -install -msi -prev 18.0.0.203

      CustomAction NewCustomAction1 returned actual error code 1031 (note this may not be 100% accurate if translation happened inside sandbox)

      MSI (s) (B0:20) [13:45:31:659]: Product: Adobe Flash Player 23 ActiveX -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\WINDOWS\TEMP\{6E6D2BB7-B844-4842-B62D-0A7F0AA7884E}\InstallAX_23_0_0_205.exe, command: -install -msi -prev 18.0.0.203

      Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\WINDOWS\TEMP\{6E6D2BB7-B844-4842-B62D-0A7F0AA7884E}\InstallAX_23_0_0_205.exe, command: -install -msi -prev 18.0.0.203

       

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      I get this error when I run through the GUI:

       

      adobeflash.PNG